Kristi has to be calm, cool, collected to be a Peel Regional Police Service 911 dispatcher. She has to be able to rise to the occasion of what ever the call might be, then be able to go home to her family and still be a loving and caring daughter and mom. To learn she had to help a member of her own circle through a tragic event and still do her job just defines the type of person she is. For most, it would be too emotional to be rational and helpful. It takes special kinds of people to work in the police force in any capacity, but to be a dispatcher truly takes a strong individual.