Provincial Constable James Giovannetti started the Mobile Crisis Response Team in Dufferin OPP. He went above and beyond, working many extra hours on and off the clock to ensure the program runs smoothly. He formed caring relationships with members of our community and a great rapport with many. As one gentleman reached his final days, James worked to locate his children, facilitated phone calls with loved ones, and frequently visited to lift his spirits. His MCRT team is making a big difference, connecting our vulnerable population with help. James and his program take a load off-the-road officers. He takes the time to listen, empathize, and find help for struggling people. He volunteers as a peer supporter and checks in on fellow officers after a difficult day/call. His nurse partner, Angela, is kind and caring, a huge asset to the team.