Constable Paul Crescenzio, a veteran Police Officer with the Ottawa Police Service is an On-Duty Difference Maker. Several times as a civilian accompanying him, I witnessed him attend calls for service where he provided a community-based approach to policing. He offered kindness, compassion and empathy to citizens all while upholding the law. If all police officers were like Constable Cescenzio, policing would have a bright future.