The Halton Police Victim Services Unit is comprised of highly trained staff and volunteers who provide immediate telephone and on-scene intervention, emotional support, community referrals and limited financial assistance to victims of crime and tragedy throughout Halton Region. I am nominating Michelle Barclay for the Police Hero Award. Michelle volunteered for 15 years with Halton Regional Police Victim Services Unit from 2003-2018 and transitioned to a civilian employee as a Victim Support Coordinator in 2018.
She is currently working on a certificate in volunteer management to better support and guide her volunteers whom she is very passionate about.
One of Michelle’s volunteers wrote the following:
“Michelle is such a positive, confident, smart, kind, organized, well-connected member of our Victim Services Unit team. She goes above and beyond, always with our team at her forefront. Regardless of the time of day I reach out to her or ask her for guidance, assistance, reassurance – she is polite, patient, supportive and very embracing to speak with. I know she does so much more behind the scenes that we are not privy to, however when she’s in front of our Victim Services Unit team, she acts like we are the only people in her world. She so often recognizes individual members of our team at our meetings who she feels have stood out for various reasons. I have heard from some of the volunteers who have been on the receiving end how good it makes them feel and drives them to keep doing what they are doing. She is a true bucket-filler!”